We currently support iDeal, PayPal, Sofort Banking, KBC/CBC, Belfius, Apple Pay, Giropay, Creditcard, Bancontact, EPS, ING Home'Pay, Przelewy24 and Bank Transfer.

Each payment method is subject to transaction costs, except Bank Transfer. Bank Transfer however could take a couple of workdays to get processed.

Sure! Just get in touch with us and nearly everything is possible. We are happy to provide custom solutions, built for you - our valued customer.

We also offer managed services, which means we will do everything from updating to applying service changes. Just get in touch with us for more information.

For all our custom and managed services, we will forward your request to our other company - Cloudbear.

The transfer service is requested through our client area using a ticket. The transfer service consists of 3 stages:

1. Move the domain. In this stage, the domain will be moved to Webbear. You are able to do this on order of a new package. The domain needs to point to the old webhosting package at your current provider, so you will not experience any downtime.
2. Move the data. In this stage, we will move all the data for you to Webbear.
3. Change the nameservers of your domain. In this stage, your domain will point to your new webhosting at Webbear. At this point, everything is transferred to Webbear and you are able to cancel you package at your old provider.

We will perform stage 2 and 3 for you once requested in a ticket. At this point stage 1 is already finished. If you request a transfer, please include authentication details to your current webhosting. This will allow us to move all the data over to Webbear.

The migration will be held within work hours (9AM until 6PM). If you prefer a specific time, please let us know when requesting the transfer service. 

Please note: the transfer service should be requested within the first month of your service.

We are certain that you like our service. If you do not, do not hesitate to contact our support.

In case we are unable to improve your experience, we will refund your service with no questions asked - within the first 90 days of your service. The refund amount will be calculated depending on the remaining days of your service. 

Domains will not be refunded, as these are custom crafted services. We are unable to refund the full amount of your webhosting package if you used the free included domain in a package. In that case we will refund everything except the price of the domain. 

Yes! Our webservers are equipped with Installatron. Installatron makes it possible to automatically install software for you. It will also try to update software for you, but in case it fails - it will revert back to a backup that Installatron makes in front of upgrade attempts.

Installatron supports a wide variety of software packages. For example, this includes WordPress, Drupal, WHMCS and so on.

A webhosting reseller package is recommended for reseller purpose. With a webhosting reseller you are able to create multiple webhosting packages, fully to your own liking. We recommend it for more then 10 customers and up. Otherwise we recommend to take multiple webhosting packages, for simplicity and improved security.